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Beginner path · case 3 of 5

BeginnerLife decisions· about 10 min

Check a suspicious message from a screenshot

A relative forwards a screenshot of a bank text asking them to click a link. Upload it to ChatGPT or Gemini and ask it to point out the pressure tactics and the next step, not just say it looks fake.

Start step 1 ↓

The problem

An older relative forwards a screenshot: a text says their credit card settings have a problem and they must click a link within two hours or their card will be frozen. They ask you if it's real.

AI tools used

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How to do it

  1. 1

    Don't click, reply or call back yet

    Until you have an answer, don't click the link, don't call the number in the message, and don't give a verification code to anyone, including someone who says they're support. This matters more than opening AI.

  2. 2

    Cover personal details before uploading

    Scribble over names, phone numbers, addresses, ID numbers and card numbers. Keep only the message text, the sender name and the link.

  3. 3

    Ask it to quote the message, not just give a verdict

    Upload the image, then paste the prompt. You want an explanation you can forward to family: what it wants them to do, which sentence applies pressure, and where to check instead.

    Prompt
  4. 4

    Verify through a channel you find yourself

    The AI's read is a draft. To really check the account, open the bank app that was already on the phone, or call the number on the bank's official website yourself.

Done?

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